Starlight Studios

Information Collection

At Starlight Studios, located at 42 Galaxy Avenue, Stellar City, CA 90210, we collect information to provide you with the best possible video production services. The types of information we collect depend on your interactions with us. Here's a breakdown:

• Personal Information: When you contact us through our website, email, or phone, we collect personal information such as your name, email address, phone number, company name, and job title. This information helps us understand your needs and respond to your inquiries effectively.
• Project Information: When you engage our services for video production, we collect project-related information, including project descriptions, scripts, storyboards, footage, and other media assets you provide to us. This information is essential for delivering high-quality video production services tailored to your specific requirements.
• Website Usage Data: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data.
• Marketing Information: With your consent, we may collect information related to your marketing preferences, such as whether you would like to receive newsletters, promotional materials, and updates about our services.

We collect this information through various means, including:

• Direct Interactions: Information you provide when contacting us, filling out forms on our website, or communicating with our team members.
• Automated Technologies: Information collected automatically through cookies and other tracking technologies as you browse our website.
• Third-Party Sources: We may receive information from third-party sources, such as marketing partners or social media platforms, but only when you have given your consent for them to share your information with us.

Data Usage

Starlight Studios, under the leadership of our Data Protection Officer, Eleanor Vance (eleanor.vance@starlightstudios.com), uses the collected data for the following purposes:

• Providing Services: To deliver our video production services, including project planning, filming, editing, and post-production.
• Communication: To communicate with you about your projects, respond to your inquiries, and provide customer support.
• Marketing: With your consent, to send you newsletters, promotional materials, and updates about our services. You can opt-out of these communications at any time by contacting us or using the unsubscribe link in our emails.
• Improving Our Website and Services: To analyze website usage data to improve our website's functionality, user experience, and the quality of our services.
• Legal Compliance: To comply with legal obligations, such as responding to legal requests, resolving disputes, and enforcing our terms and conditions.

We will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. These service providers may include:

• Hosting Providers: To host our website and store data.
• Email Marketing Platforms: To send email communications.
• Analytics Providers: To analyze website usage data.
• Payment Processors: To process payments for our services.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They include cookies that allow you to log in, use a shopping cart, and access secure areas of the website.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and which links you click. We use this information to improve the performance of our website.
• Functional Cookies: These cookies allow the website to remember your preferences, such as your language settings and font size.
• Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website. For more information about cookies and how to manage them, please see our Cookies Policy .

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and informational purposes only. Starlight Studios is not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of these websites before providing them with any personal information.

This privacy policy applies only to information collected by Starlight Studios through our website and other direct interactions. It does not apply to information collected by third-party websites or services.

Changes to This Privacy Policy

Starlight Studios may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this privacy policy on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after the posting of any changes to this privacy policy constitutes your acceptance of those changes.